The root cause of excessive
markdowns can almost always be traced back to the lack of
adequate pre-season planning, and in-season adjustments to
those plans.
Originally
published by
By Ted Hurlbut
Hurlbut & Associates
Now that the holidays are
behind us, the attention of many small retailers turns to
that which is staring them in the face -- all of the left
over merchandise that has to be marked down. Welcome to
Clearance Season!
But the clearance season that
small retailers should be focusing on right now is not the
one that's going to last the next several months, as they
clear out their remaining fall and winter merchandise. No,
the clearance season that should most concern small
retailers right now is the one next July and August, when
they are clearing out their remaining spring and summer
merchandise.
The fact is that at this
point your fall and winter markdowns are going to be
whatever they are going to be. You don't have a whole lot of
control over how big a bite they're going to take out of
your bottom line. But you do have control over your spring
and summer markdowns, if you act now.
Let me illustrate. A while
back I worked with a client who was staring at a mountain of
markdowns, and had been every season for the last several
years. He had watched his markdown percentage steadily
climb, his margins melt away and cash flow become a
recurring problem. It didn't take long to diagnose that his
markdowns, the heavy inventory levels they represented, and
resulting cash flow issues, were the result of mistakes made
months earlier, when inventory was purchased without an
adequate merchandise and buying plan in place.
In fact, as our discussion
continued, it became clear that there was really very little
planning being done at all. There was some financial
budgeting taking place, but the detailed plans of what to
buy, how much to buy, when to buy and when to have it in his
stores simply didn't exist. His buyers were, in fact, doing
little more than buying to the prior years' sales, shipping
most of it into the stores early in the season, and then
reacting to sales by buying even more to be sure they never
ran out of the best items.
What exactly should a small
retailer be planning? How should he or she go about
preparing these plans? And what should he or she do with
them once they are completed? Here are a few tips:
Plan sales. In order to
effectively manage your inventory, you need to know what
you expect to sell. For larger retailers that are
stocking many SKU's, sophisticated sales forecasting
software may make sense. For many small retailers,
however, developing a simple spreadsheet from your POS
sales history, by month by key category, is most cost
effective. Start with last years sales histories, and
make adjustments for unusual events, such as weather,
out of stocks, one-time promotions, etc. Then factor in
the appropriate increase or decrease based on your
current sales trend and your reading of the sales
potential for the category for the upcoming season.
Finally, for larger categories, it may make sense to
break the sales plan down by sub-categories, styles or
vendors.
Plan inventories. It
makes little sense to bring in more inventory at any
given time than you need to set your displays, support
your planned sales until the next vendor delivery, and
provide a safety stock in the event of an unexpected
sales spike or a late delivery. Committing to inventory
too far in advance, and then bringing it in all in one
shot is one of the surest ways to find yourself
over-stocked down the road. For many small retailers,
the best way to plan inventories is to plan to have
enough on hand at month end to cover the next two or
three months sales.
Plan inventory receipts.
If you've planned sales by month, and ending inventories
by month, it's easy to calculate how much inventory to
bring in each month. You need to bring in enough to
cover that month's sales plan and ending inventory, less
the prior months ending inventory. In this way, a buyer
can know in January, when preparing for the spring
season, for example, how much inventory to plan on
bringing in each month of the season.
Plan markdowns. Planning
markdowns goes hand in hand with planning inventories.
If you plan the date of the first seasonal markdown
before the season even begins, you can plan the
inventory you want to have on hand at that point in
time, and thus your markdown percentage, as well as your
markdown sales before your second markdown, as well as
all subsequent markdowns.
Plan dynamically. Once
you've completed your preseason planning, don't put it
in a drawer never to be seen again. Use that plan as a
dynamic tool to track the progress of the season. As
each week goes by, and sales trends begin to develop,
adjust future sales plans accordingly, and adjust
inventory plans for those updated sales plans. If sales
are exceeding plan, you want to be sure you have the
inventory to keep the momentum going. Conversely, if
sales are coming up short of plan, the sooner you adjust
your inventory plans, and thus your scheduled receipts,
the less likely you are to end up with excess inventory
that needs to be marked down at season's end.
The root cause of excessive
markdowns can almost always be traced back to the lack of
adequate pre-season planning, and in-season adjustments to
those plans. It may seem that there's never enough time for
such planning, as if it's a luxury that just can't be
afforded, but in reality, it's a critical necessity, a vital
investment in the financial health of any small retailer.
And now is the time to get started.